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Preguntas Frecuentes

Frequent questions

 

How long does it take to receive my order?

Once the product is shipped (24 hours), you will receive it within a period of 7 business days, depending on the delivery method chosen and the distance of the same.

 

 

What happens if at the end of my purchase, I have not received any confirmation email?

If this happens, you may have misplaced your email or the purchase has been finalized for non-payment. If you have any problem, send us an email to ventas@hello-bamboo.com to solve the problem.